Global Telecom CRM Market Size, Status and Forecast 2025

Id : 3686

Category : BBC

Date : November 2018

Format : PDF

Pages : 106

This report studies the global Telecom CRM market, analyzes and researches the Telecom CRM development status and forecast in United States, EU, Japan, China, India and Southeast Asia. This report focuses on the top players in global market, like
    Oracle

    SAP AG

    Salesforce

    Microsoft Corp

    Ericsson

    Amdocs Systems Inc.

    Avaya Inc.

    AsiaInfo

    MAXIMIZER SERVICES

    Convergys Corp

    Infor Global Solutions

    Huawei Investment

    Holding Co.

Market segment by Regions/Countries, this report covers

    United States

    EU

    Japan

    China

    India

    Southeast Asia

Market segment by Type, the product can be split into

    Software

    Service

    Others

Market segment by Application, Telecom CRM can be split into

    Small-Sized Enterprises

    Medium-sized Enterprises

    Large-Sized Enterprises

If you have any special requirements, please let us know and we will offer you the report as you want.

Table of Contents
Global Telecom CRM Market Size, Status and Forecast 2025

1 Industry Overview of Telecom CRM

    1.1 Telecom CRM Market Overview

        1.1.1 Telecom CRM Product Scope

        1.1.2 Market Status and Outlook

    1.2 Global Telecom CRM Market Size and Analysis by Regions (2013-2018)

        1.2.1 United States

        1.2.2 EU

        1.2.3 Japan

        1.2.4 China

        1.2.5 India

        1.2.6 Southeast Asia

    1.3 Telecom CRM Market by Type

        1.3.1 Software

        1.3.2 Service

        1.3.3 Others

    1.4 Telecom CRM Market by End Users/Application

        1.4.1 Small-Sized Enterprises

        1.4.2 Medium-sized Enterprises

        1.4.3 Large-Sized Enterprises

2 Global Telecom CRM Competition Analysis by Players

    2.1 Telecom CRM Market Size (Value) by Players (2013-2018)

    2.2 Competitive Status and Trend

        2.2.1 Market Concentration Rate

        2.2.2 Product/Service Differences

        2.2.3 New Entrants

        2.2.4 The Technology Trends in Future

3 Company (Top Players) Profiles

    3.1 Oracle

        3.1.1 Company Profile

        3.1.2 Main Business/Business Overview

        3.1.3 Products, Services and Solutions

        3.1.4 Telecom CRM Revenue (Million USD) (2013-2018)

        3.1.5 Recent Developments

    3.2 SAP AG

        3.2.1 Company Profile

        3.2.2 Main Business/Business Overview

        3.2.3 Products, Services and Solutions

        3.2.4 Telecom CRM Revenue (Million USD) (2013-2018)

        3.2.5 Recent Developments

    3.3 Salesforce

        3.3.1 Company Profile

        3.3.2 Main Business/Business Overview

        3.3.3 Products, Services and Solutions

        3.3.4 Telecom CRM Revenue (Million USD) (2013-2018)

        3.3.5 Recent Developments

    3.4 Microsoft Corp

        3.4.1 Company Profile

        3.4.2 Main Business/Business Overview

        3.4.3 Products, Services and Solutions

        3.4.4 Telecom CRM Revenue (Million USD) (2013-2018)

        3.4.5 Recent Developments

    3.5 Ericsson

        3.5.1 Company Profile

        3.5.2 Main Business/Business Overview

        3.5.3 Products, Services and Solutions

        3.5.4 Telecom CRM Revenue (Million USD) (2013-2018)

        3.5.5 Recent Developments

    3.6 Amdocs Systems Inc.

        3.6.1 Company Profile

        3.6.2 Main Business/Business Overview

        3.6.3 Products, Services and Solutions

        3.6.4 Telecom CRM Revenue (Million USD) (2013-2018)

        3.6.5 Recent Developments

    3.7 Avaya Inc.

        3.7.1 Company Profile

        3.7.2 Main Business/Business Overview

        3.7.3 Products, Services and Solutions

        3.7.4 Telecom CRM Revenue (Million USD) (2013-2018)

        3.7.5 Recent Developments

    3.8 AsiaInfo

        3.8.1 Company Profile

        3.8.2 Main Business/Business Overview

        3.8.3 Products, Services and Solutions

        3.8.4 Telecom CRM Revenue (Million USD) (2013-2018)

        3.8.5 Recent Developments

    3.9 MAXIMIZER SERVICES

        3.9.1 Company Profile

        3.9.2 Main Business/Business Overview

        3.9.3 Products, Services and Solutions

        3.9.4 Telecom CRM Revenue (Million USD) (2013-2018)

        3.9.5 Recent Developments

    3.10 Convergys Corp

        3.10.1 Company Profile

        3.10.2 Main Business/Business Overview

        3.10.3 Products, Services and Solutions

        3.10.4 Telecom CRM Revenue (Million USD) (2013-2018)

        3.10.5 Recent Developments

    3.11 Infor Global Solutions

    3.12 Huawei Investment

    3.13 Holding Co.

4 Global Telecom CRM Market Size by Type and Application (2013-2018)

    4.1 Global Telecom CRM Market Size by Type (2013-2018)

    4.2 Global Telecom CRM Market Size by Application (2013-2018)

    4.3 Potential Application of Telecom CRM in Future

    4.4 Top Consumer/End Users of Telecom CRM

5 United States Telecom CRM Development Status and Outlook

    5.1 United States Telecom CRM Market Size (2013-2018)

    5.2 United States Telecom CRM Market Size and Market Share by Players (2013-2018)

    5.3 United States Telecom CRM Market Size by Application (2013-2018)

6 EU Telecom CRM Development Status and Outlook

    6.1 EU Telecom CRM Market Size (2013-2018)

    6.2 EU Telecom CRM Market Size and Market Share by Players (2013-2018)

    6.3 EU Telecom CRM Market Size by Application (2013-2018)

7 Japan Telecom CRM Development Status and Outlook

    7.1 Japan Telecom CRM Market Size (2013-2018)

    7.2 Japan Telecom CRM Market Size and Market Share by Players (2013-2018)

    7.3 Japan Telecom CRM Market Size by Application (2013-2018)

8 China Telecom CRM Development Status and Outlook

    8.1 China Telecom CRM Market Size (2013-2018)

    8.2 China Telecom CRM Market Size and Market Share by Players (2013-2018)

    8.3 China Telecom CRM Market Size by Application (2013-2018)

9 India Telecom CRM Development Status and Outlook

    9.1 India Telecom CRM Market Size (2013-2018)

    9.2 India Telecom CRM Market Size and Market Share by Players (2013-2018)

    9.3 India Telecom CRM Market Size by Application (2013-2018)

10 Southeast Asia Telecom CRM Development Status and Outlook

    10.1 Southeast Asia Telecom CRM Market Size (2013-2018)

    10.2 Southeast Asia Telecom CRM Market Size and Market Share by Players (2013-2018)

    10.3 Southeast Asia Telecom CRM Market Size by Application (2013-2018)

11 Market Forecast by Regions, Type and Application (2018-2025)

    11.1 Global Telecom CRM Market Size (Value) by Regions (2018-2025)

        11.1.1 United States Telecom CRM Revenue and Growth Rate (2018-2025)

        11.1.2 EU Telecom CRM Revenue and Growth Rate (2018-2025)

        11.1.3 Japan Telecom CRM Revenue and Growth Rate (2018-2025)

        11.1.4 China Telecom CRM Revenue and Growth Rate (2018-2025)

        11.1.5 India Telecom CRM Revenue and Growth Rate (2018-2025)

        11.1.6 Southeast Asia Telecom CRM Revenue and Growth Rate (2018-2025)

    11.2 Global Telecom CRM Market Size (Value) by Type (2018-2025)

    11.3 Global Telecom CRM Market Size by Application (2018-2025)

12 Telecom CRM Market Dynamics

    12.1 Telecom CRM Market Opportunities

    12.2 Telecom CRM Challenge and Risk

        12.2.1 Competition from Opponents

        12.2.2 Downside Risks of Economy

    12.3 Telecom CRM Market Constraints and Threat

        12.3.1 Threat from Substitute

        12.3.2 Government Policy

        12.3.3 Technology Risks

    12.4 Telecom CRM Market Driving Force

        12.4.1 Growing Demand from Emerging Markets

        12.4.2 Potential Application

13 Market Effect Factors Analysis

    13.1 Technology Progress/Risk

        13.1.1 Substitutes

        13.1.2 Technology Progress in Related Industry

    13.2 Consumer Needs Trend/Customer Preference

    13.3 External Environmental Change

        13.3.1 Economic Fluctuations

        13.3.2 Other Risk Factors

14 Research Finding/Conclusion

15 Appendix

    Methodology

    Analyst Introduction

    Data Source

Menu 2

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam.

Reports

Global Telecom CRM Market Size, Status and Forecast 2025

Menu 2

License

Reports

Global Telecom CRM Market Size, Status and Forecast 2025

Menu 2

License

Related Reports